Terms of Service

Welcome to LiberNovoThailand (“LiberNovo Thailand”, “we”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our Website, Products, and Services, including ordering through Libernovothailand.com or the Shopify-powered platform (collectively referred to as the “Service”). By accessing, browsing, or using any part of our Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not access or use our Services.

1. Eligibility and Use of Services By using our Services, you certify that you are of legal age in your jurisdiction or have the permission of a parent or legal guardian. You agree to use our Services for lawful purposes only and in compliance with all applicable laws and regulations. You may not use our Products or Services for any illegal, unauthorized, or prohibited activity.

2. Products and Services LiberNovo Thailand distributes ergonomic chairs and related products through our website. Product descriptions, specifications, images, pricing, and availability are provided for informational purposes only and may change without notice. We reserve the right to modify, discontinue, or suspend any Product or Service. Available at any time without liability.

3. Pre-orders and Product Availability Certain products may be offered for pre-order. By pre-ordering, you acknowledge that:

• Products may not be immediately available for shipment.
• Estimated delivery times may change.
• All orders are subject to our shipping policy and return and refund policy.

4. Ordering, Pricing and Payment All prices shown are in the relevant currency during checkout and are subject to change without notice. Taxes, shipping fees, duties and other applicable fees may be added during checkout. Unless otherwise stated, we reserve the right to refuse, cancel or limit any order at our sole discretion, including in cases of suspected fraud, pricing errors or insufficient inventory. If your order is canceled after successful payment, a full refund will be issued.

5. Shipping, Returns and Warranty Shipping, return, refund and warranty terms are governed by separate policies that are part of these Terms. These include:

• Shipping Policy
• Return and Refund Policy
• Limited Product Warranty

Please read these policies carefully before placing your order.

6. Accuracy of InformationWe strive to ensure that all information on our website is accurate and up-to-date. However, we do not guarantee that product descriptions, technical specifications, prices, images, or other content are complete, accurate, reliable, or free from errors. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

7. Intellectual PropertyAll content on this website, including but not limited to text, graphics, logos, product images, videos, software, designs, and trademarks, is the property of LiberNovo Thailand, Soar Company Limited, or their licensors and is protected under applicable intellectual property laws. Copying, reproducing, distributing, modifying, or using any of the content without prior written permission is prohibited.

8. User Accounts and User ContentIf you create an account on our website, you are responsible for maintaining the confidentiality of your login information and all activity under your account. If you submit reviews, feedback, or other user-generated content, You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute such content in connection with our Services.

9. Third-Party Services and Links Our Services may contain links to third-party websites or services, including Shopify, payment providers, logistics partners, or social media platforms. We are not responsible for the content, policies, or operations of any third-party services. Your use of third-party services is subject to their own terms and policies.

10. Limitation of Liability To the maximum extent permitted by law, LiberNovo Thailand and Soar Company Limited will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our Services or products. Our total liability for any claim shall not exceed the amount paid for the product or service related to the claim.

11. Indemnification You agree to indemnify and defend LiberNovo Thailand, Soar Company Limited, their employees, partners, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or your misuse of our Services.

12. Suspension or TerminationWe reserve the right to suspend or terminate your access to our services at any time if we believe you have violated these Terms or applicable laws.

13. Applicable LawThese Terms shall be governed by and construed in accordance with the laws of Thailand, without regard to conflict of laws principles.

14. Changes to These TermsWe may update or amend these Terms from time to time. The “Last Updated” date at the top of this page indicates the last time a change was made. Continued use of our services after any changes constitutes acceptance of the updated Terms.

15. Contact UsIf you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: If you have any questions regarding delivery, please contact us: LiberNovo Soer Co., Ltd. 9th Floor, Phayathai Plaza Building, 128/106 Phayathai Road, Thung Phayathai Subdistrict, Ratchathewi District, Bangkok 10400, Thailand. 📞 Phone: +66 82 804 0378 📧 Email: thailand@libernovo.com